At Buenas Noches Mobile Bartending, we understand that event plans may change. This Refund Policy outlines our payment and cancellation terms to ensure clarity and fairness for both parties.
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1. Deposit Requirement
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A 50% deposit is required upon signing the Service Agreement in order to secure your event date.
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The remaining balance is due no later than 30 days prior to the event.
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2. Cancellation & Refund Terms
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More than 30 days before the event:
If you cancel your booking more than 30 days prior to the event date, your 50% deposit will be refunded in full. At this stage, we still have ample time to adjust our schedule and rebook the date with another client. -
Within 30 days of the event:
If you cancel within 30 days of the event, your deposit becomes non-refundable. Deposits cover the administrative work, planning, and resources already committed to your booking. However, any additional payments made beyond the deposit (such as the remaining 50% balance) will be refunded. -
Within 7 days of the event:
If you cancel within 7 days of the event date, Buenas Noches will retain 100% of all amounts paid. At this stage, staffing, scheduling, and preparation costs have already been committed, and it is unlikely we would be able to rebook the date on such short notice. For this reason, no refunds will be issued.
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3. Payment Methods
Payments may be made via e-transfer or another method agreed upon between the Client and Buenas Noches.
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4. Exceptions
In the unlikely event that Buenas Noches is unable to fulfill the booking due to unforeseen circumstances, a full refund of all amounts paid will be issued to the Client.
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5. Agreement
By booking our services and providing payment, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy.
Buenas
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